IBISKA is very proud to announce that we have been awarded 2 multi-year contracts by Shared Services Canada (SSC) to provide ITSM professional services; one for IBISKA and the other for Onaki-IBISKA JV. Each contract is initially for the period of three (3) years with three (3) one-year options. The initial value of each contract is $16.25Million for a total of $32.50Million
The work on these contracts is to to assist SSC’s Operations and Client Services Branch (OCSB) in its objective of enabling service excellence in the delivery of services for SSC’s partners, clients and Canadians, through the establishment of SSC as a client-centric, process-driven, metrics-based service provider.
Through these contracts, IBISKA will provide expertise to SSC’s ITSM teams and to SSC GC partners to support enterprise systems and related GC strategic projects. Skills sets and resource categories required include Application/Software Architect, Programmer/Analysts/Software Developer, System Analyst, Tester, Web Developer, Business Analyst/Consultant, Business Transformation Architect, Courseware Developer, Operations Support Specialist, Technical Writer, Data Conversion Specialist, Technical Architect, IM Architect, Database Modeller, Change Management Consultant, Project Manager/Coordinator and QA Specialist.
Our ITSM focused team is very excited for this great opportunity to continue building our corporate ITSM practice. We look forward to working closely with SSC and the ITSM community in delivering these services to SSC and SSC GC Partners.